Faq

What is the best way to contact you?

The best way to reach us and get a quote is by emailing info@arroweventrentals.com. We are also available by phone at 920-438-9817. We are available for any general questions as well. All messages will be returned promptly.

Where are you located?

We are based out of Oconto Falls but serve the greater Northeastern Wisconsin region in addition to the Upper Peninsula. We will travel anywhere in the state.

Do you deliver and pick up?

Yes.  All orders placed with Arrow Event Rentals are delivered to you.

Delivery is based on distance.  Please call or email for delivery fee.

Deliveries are made to a convenient point for the delivery vehicle to park. Extra charges will result in deliveries to upstairs, elevator use, or any point where extra time is involved. Tables and chairs should be knocked down and stacked ready for pick up.  Additional fees will be applied if items are not returned in the same condition they were received.

do you set up?

Yes. Tent prices include installation. Setup and take-down service is available for chairs and tables at an additional cost. Please make arrangements in advance.

what if i need to make changes to my order?

Minor changes to orders prior to the event are often expected, as the number of guests can frequently change. We recommend that you attempt to make any changes at least one week prior to delivery. We will make every effort possible to meet your needs.

How can we contact you for busINESS inquiries?

Business inquiries can be sent to our sales team at arroweventswi@gmail.com.